ITSM - IT SERVICES MANAGEMENT

IT Service Management - ITSM


ITSM are infrastructure management methods that a company can use to arrange to help the business operate most efficiently by combining people, processes, technology and partners.

ITSM can help customers evaluate and automate critical IT processes, resolve issues more quickly, simplify the process of implementing system changes, meet service level agreements. information security service.

Based on the ITIL framework, ITSM helps businesses manage employee performance, ensure customer satisfaction and system availability.

Why do businesses need ITSM?

Maximum saving of time and human resources spent on information technology systems.

Optimize your IT investment costs.

Control, improve and improve the quality of IT services.

Improve customer satisfaction and relationships.

Enhance enterprise competitive advantage.

Increase labor productivity and professionalism of IT staff.

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